EP173: "The HARD Conversation, Stop Avoiding It"
The Sports Physical Therapy Academy PodcastNovember 27, 202433:0036.13 MB

EP173: "The HARD Conversation, Stop Avoiding It"

Are you avoiding tough conversations with your patients? In this episode, Dr. Chris discusses the difficult conversations with patients and why addressing them head-on is crucial for your growth and success as a physical therapist. Learn how to tackle sensitive topics like patient compliance, treatment expectations, or even difficult business decisions with confidence and clarity. If you’re ready to stop avoiding the hard conversations and start building stronger relationships, better outcomes, and a thriving practice, this episode is a must-listen.

Are you a physical therapist or physiotherapist looking for tips, tools, and strategies to work with more athletes, become a sports specialist or get a job in a sports setting...so you can finally enjoy the career that you’ve always dreamed of? If so, you’re in the right place...this podcast is for you. Your host is Dr. Chris Garcia, a physical therapist, business owner, entrepreneur, nationally recognized public speaker, and residency-trained sports specialist. 

Dr. Chris Garcia, PT, DPT, SCS, CSCS, USAW has worked in professional sports and traveled around the world working with elite athletes throughout his career, and he’s learned a lot of lessons along the way. He created this podcast to share his experiences and give you everything you need to know to help YOU become a successful clinician. Dr. Chris Garcia talks about everything from sports rehab and injury prevention to developing athletic performance and the path to getting your dream job...even if it is in professional sports.

If you want to become a successful clinician so you can finally enjoy the career you’ve always dreamed of, visit www.DrChrisGarcia.com.

LINKS:

www.DrChrisGarcia.com

www.Instagram.com/ChrisGarciaDPT

www.Facebook.com/ChrisGarciaDPT

***DISCLAIMER: This content is for educational & informational use only and & does not constitute medical advice. The content is not intended to be a substitute for professional advice or medical recommendations, diagnosis, or treatment. Please consult with a qualified medical professional for proper evaluation & treatment, or beginning any exercises or activity in this content. Chris Garcia Academy, Inc. and The Sports PT Academy Podcast are not responsible for any harm caused by the use of this content.***

 

[00:00:12] Welcome to AdExchanger Talks, the podcast devoted to examining the issues and trends

[00:00:17] in advertising and marketing technology that matter most to you.

[00:00:24] This episode is sponsored by Rain Barrel, a new audience graph that helps advertisers

[00:00:29] reach their best fit customers in today's privacy-conscious world.

[00:00:32] Rain Barrel builds both custom audiences and over 12,000 publicly available audiences

[00:00:38] for your next CTV, video, audio or display campaign.

[00:00:54] This is Allison Schiff, you're listening to AdExchanger Talks and this week I've got Omar Tawakol

[00:00:59] as my guest. Omar is an entrepreneur through and through. He co-founded BlueKy and sold it to Oracle in 2014

[00:01:06] and then sold another startup to Cisco a few years after that. Now he's onto his new venture,

[00:01:12] called Rembrandt. It's tech for a virtual product placement but it's also programmatic.

[00:01:18] I'll just let Omar explain it to you, but that'll be in the second half of this episode.

[00:01:23] In the first, Omar and I pour one out for Oracle Advertising, which went EOL,

[00:01:29] that's end of life on September 30th. A quick FYI before we begin, please save the date for next

[00:01:35] years CTV Connect, March 12th and 13th in New York City. AdExchanger is joining forces again

[00:01:42] with synopsis, ad monsters and chief marketer to host a can't miss summit on all the key issues

[00:01:47] and opportunities in connected TV. Learn more and register at cTVconnect.com.

[00:01:55] Hey Omar, welcome to the podcast. Thank you, glad to be here.

[00:01:59] So I'm going to ask you my favorite question that I ask of everybody. What is something about

[00:02:05] you that not a lot of other people already know, that they couldn't easily find out just by

[00:02:10] Googling you or going to your LinkedIn page? The question. First thing that comes to mind

[00:02:18] and some people do know is that I'm a father of four beautiful young ladies and the oldest one

[00:02:25] just got married and that's kind of a milestone for dad and it was awesome. It was just

[00:02:34] exhilarating wedding. So and in case you're wondering how I have a child who's already married,

[00:02:43] I got married when I was three so we're right. Well you look great and mothled of.

[00:02:54] Well I also have a fun fact about you that maybe some people know maybe they don't know but

[00:03:00] you have six patents right in your name. I saw that on your LinkedIn one from September 2021 for

[00:03:08] associating anonymous information with personally identifiable information in a non-identifiable

[00:03:13] manner which feels very edgy and then I scroll back to the beginning so the first one that I saw

[00:03:21] maybe there are others but this is just based on what but you have posted from April 2010,

[00:03:26] first filed in 2005 and taken us way back when you were CMO and GM of audience science and

[00:03:34] this is for accepting bids to advertiser's for users performing a specific activity. It just sounds

[00:03:43] like proto real-time bidding to me. Yeah I guess the file data is different when you know the

[00:03:52] when we started this stuff it was really envisioning a world where people would be bidding on the

[00:03:58] attributes of people and not kind of keywords and pages which was novel back then and now it's like everywhere.

[00:04:07] What do you do with a patent like that since it's still out there but the world has changed so

[00:04:12] greatly I guess other than listing them on your LinkedIn for people like me to find and ask you about

[00:04:17] you know those patents generally like all patents like that are done by individuals but owned

[00:04:23] by the corporations that get them and companies do patents first first and foremost largely defensively

[00:04:30] so that if people come after you you have you know weapons of self-defense so that's that's

[00:04:36] really one thing sometimes build people build them to actually go after other people and you

[00:04:43] protect their area that's the that's another goal. My personal tendency is I don't like the use of

[00:04:50] patents to go after people I think innovation should be more open I love open source and and I think

[00:04:58] that some of the times the people making judgments around patents aren't as much as in the

[00:05:03] know in the industry and so you know odd unintained behaviors happen so I'm I prefer patents

[00:05:09] as a defensive mechanism rather than as a way to go attack people because then you get this whole

[00:05:15] industry of like pure patent trolls and all these like unsavory things. Right when a patent trolling

[00:05:23] becomes a line item on your P&L you should probably look in a mirror. Exactly. So we're going to talk

[00:05:31] about Rembrandt more so in the second half it's your new or kind of newish at this point it's not

[00:05:36] brand new you've been doing it. AI powered product placement startup by the way are you doing any

[00:05:42] patents for Rembrandt? Of course yeah we've done we've done a few. Okay well we'll get into that later

[00:05:48] but I want to do a trip down memory lane for a little bit because just this week something

[00:05:54] big happened. Oracle advertising officially shut down all access to Oracle advertising services was

[00:06:03] on September 30th and this just to remind everybody the announcement happened right before

[00:06:09] can Oracle CEO Safra Katz basically just mentioned it in passing on an earnings call

[00:06:15] and a lot of people in Oracle's advertising division were really surprised by that news they apparently

[00:06:22] weren't given any warning really some people didn't have any warning. I mean you you spent two and a

[00:06:27] half years as SVP and GM of Oracle data cloud you joined back in the long ago year of 2014 after

[00:06:36] selling blue Kai to Oracle you founded blue Kai massive consumer intent a marketplace and

[00:06:43] DMP but did the shutdown surprise you or did it feel inevitable? I know you've been personally

[00:06:51] out of it for a while but I'm sure you still haven't interest. Well there was a there was a legal

[00:06:57] motivator that they were very silent about. There was something going on that was quite large

[00:07:02] for the industry in terms of you know what they settled on that they couldn't talk about.

[00:07:09] So I think that was part of the silence and I really didn't appreciate how impacted people but I'll

[00:07:18] tell you why I was silent about it. Number one they acquired my company and I benefited financially

[00:07:25] and when I was there I was the steward of trying to keep that that group safe but eventually I loved

[00:07:31] and so I can't turn back and point fingers at them after I benefited financially and after I

[00:07:39] selected to leave myself. That would seem disingenuous and kind of like not respectful to them

[00:07:45] to be like I took your money and you made it really nice for me to stay and I left and now that I'm

[00:07:49] gone I'm going to critique you. I just didn't feel that that was fair game even though I kind of wanted

[00:07:53] to say things that there were much more empathetic to the people who were impacted. I just thought

[00:07:59] it would have been hypocritical so I just kept my mouth shut and I have to say when I was there

[00:08:05] they both treated me well and did a lot of good things for that group and that group was brilliant.

[00:08:13] I mean there's so many great people there from not just blue skies so I'm not tuning my own horn

[00:08:17] but you know there are multiple acquired companies that were just like leaders in what they did

[00:08:21] you know, vote and data logics and there was just a whole bunch of companies acquired there

[00:08:27] with great people so I very fond memories and they made that possible and they treated us well

[00:08:32] while we were there and some things happened afterwards and I don't control and for for not to

[00:08:38] criticize even though it's kind of easy to criticize seeing how I went down. I just thought I'd keep

[00:08:43] my mouth shut. I do appreciate that but this is my podcast and I'm going to ask a few more

[00:08:51] go about it but I won't make you a criticize anybody. It's more like analysis.

[00:08:59] There has been reporting over the years that Oracle's been depryoratizing its ad tech assets

[00:09:06] in large part because of privacy related concern. Yes. Kind of felt like their heart just

[00:09:12] wasn't in it. I mean there was the shutdown of ad this and just general scrutiny certain lawsuits

[00:09:17] so is that primarily what you were talking about? Yeah well it was the lawsuits are and I'll tell

[00:09:23] you the biggest strategic mistake I did was that when we were acquired we required primarily

[00:09:30] for the DMP with some desire to take our data business and turn it into a bigger business

[00:09:37] and just before the day before the acquisition closed, I had a meeting with a bunch of the

[00:09:45] executive team there and I was going to go in and propose that they instead of becoming a data

[00:09:52] marketplace, that they shift to becoming the platform that enables data sharing between these entities

[00:09:59] but doesn't take a third party position. Doesn't become you know a data control or rather

[00:10:05] becomes a data processor because that would suit Oracle's long-term privacy stance more than

[00:10:11] becoming a third party data provider. That was my plan and I came in there and everybody took me

[00:10:17] aside and said don't do that, that's not what they want from you, they want you to go build the

[00:10:21] data business. I think that was my biggest strategic error. I should have fought that and said

[00:10:29] trust me, I know this industry the long-long run of this is going to it's going to test your

[00:10:36] metal on whether you really want to do this. If you just shift to becoming the technology

[00:10:41] for this rather than the third party owner, you may have a radically different stance in this

[00:10:46] industry and you'll stay in it longer. I didn't do that because they were adamant about hey

[00:10:51] we're really excited about this new data business go grow it but looking back, I wish I had done that.

[00:10:58] I mean it would have been a very different outcome when Facebook pulled the plug on

[00:11:02] it's third party data seller marketplace including a data logic's data segment so it would have been

[00:11:08] not really the blow that it was if you'd taken a different stance. Exactly exactly I think that's

[00:11:16] for sure and I because of this whole experience have developed even

[00:11:22] new thoughts about what the world would look like if we took some radically private sea

[00:11:28] saving technology approaches and maybe in a future podcast we can talk about stuff like that.

[00:11:36] Because I do think there are ways for the industry to evolve that just leapfrog where we

[00:11:41] are now we're constantly running from some new legislation and defensively reacting to it

[00:11:48] rather than using our considerable minds as an industry to figure out ways that consumers would

[00:11:54] actually be okay with. Right we're in this pose now where it's about defending the status quo

[00:12:00] or trying to twist ourselves into a pretzel to maintain what's already been built and to protect

[00:12:07] that when it could have been better for everybody really just in retrospect though it's

[00:12:13] so easy to say this now I guess to take a different approach and to think more about not what's

[00:12:20] cool to do or what is possible to do but what is good for the long term. Yes sustainable and that's

[00:12:28] you the theme you're going to hear when we talk about about Rembrandt it's just thinking through

[00:12:33] long term sustainability. Well we're going to talk about Rembrandt soon but I'm going to force you

[00:12:38] to talk about Oracle for the life of longer because also putting aside this you know

[00:12:46] can feature knowledge and if you had a time machine you would go back and maybe tap

[00:12:49] yourself on the shoulder and other people too and tell them what you knew and the industry would

[00:12:54] be different back in 2014 when you sold Blue Kai to Oracle an Oracle was in the process of spending

[00:13:01] billions of dollars on acquisitions to create what became Oracle advertising there were so many

[00:13:07] pieces I'm just going to rattle them off because to think of them into a telly is to really

[00:13:12] this was a vision didn't pan out but it was a vision there's L.O.C. for around 810 million in 2012

[00:13:20] responses for 1.5 billion the following year then Blue Kai in 2014 for I think it was reported somewhere

[00:13:28] between 350 and 400 million data logics the same year 1.2 billion maximizer in 2015 no deal price

[00:13:36] reported add this for 200 million crosswise for 50 million in 2016 mode in 2017 for 850 million

[00:13:45] and then grape shot same year for 400 million dollars and then by this year Oracle's advertising

[00:13:52] revenue fell to somewhere around 300 million dollars which is less than it paid for many of these

[00:13:57] acquisitions but when you were there between 2014 and 2016 like did it feel exciting, did it feel

[00:14:04] like something big was happening? Oh yeah I mean remember when they acquired us it was originally

[00:14:10] to plug the data management platform in to the Oracle marketing cloud so it was to bring data to

[00:14:17] the marketing stack it wasn't to build an antex stack that was the original part but in the process

[00:14:26] of doing that they said well looks like you have this data piece that also feeds advertising why don't

[00:14:31] separate that out we call the Oracle data cloud and the vision that we had back then was essentially

[00:14:37] to build the identity graph and the thinking was that the identity graph was going to be core

[00:14:43] to having a differentiated marketing cloud then the other marketing cloud players because if you could

[00:14:51] really understand consumers journeys across all these different touch points you could do far more

[00:14:57] effective marketing that was the glue of the original acquisitions while I was there and so if you

[00:15:04] you know if you think at data logics data logics provided you know more of the offline understanding

[00:15:10] consumers while blue kai was kind of online understanding of consumers add this brought an international

[00:15:18] component to the understanding of how people behave crosswise you know brought you know's

[00:15:25] understanding of identity in the mobile domain and how that might relate to other domains so

[00:15:34] those are all those early acquisitions were rounding out a very powerful identity graph and if you

[00:15:41] think about even even eloqua had a component of that because you had you know email as an input

[00:15:49] and so we were building at the time what was going to be the world's best identity graph

[00:15:55] and that was kind of the driving vision when I was there and then it altered of course

[00:16:00] what happens at a leader leaves different people have different visions and and it kind of took

[00:16:04] a different direction one thing that surprised me but maybe it wouldn't be surprising for someone

[00:16:11] who understands business better is that Oracle decided to just shut it all down rather than selling

[00:16:17] at least some of these assets because their assets with with they there's real name recognition

[00:16:22] there like blue kai for example but also grape shot and mo it's stuff that you would think other

[00:16:29] companies would be interested in oh for sure yeah I mean media mouth found a buyer

[00:16:35] but I I guess Oracle didn't want these pieces going to rivals perhaps or maybe they didn't

[00:16:40] like it was worth the effort I mean they do there but 465 billionish market cap company

[00:16:48] it may it may have more to do with the some of the aspects of the legal settlement

[00:16:53] I would point to that and not say much further because they better represent what they were thinking

[00:17:00] but I suspect had more to do without than anything for you personally though are you

[00:17:06] bummed that blue kai won't live on in some form I mean you you have actual children one who

[00:17:11] got married recently so congratulations again but a start-up which blue kai was you know is like

[00:17:18] a baby of course it became huge huge baby but you nurture it you know you're proud of it when

[00:17:24] it finds a home when it gets married got married to Oracle so I'm assuming there's you know

[00:17:30] it feels like there's a loss there at herds when it's no longer in the world yeah that's true

[00:17:35] I think the bigger thing that hurts is like the fact that there were people who are still there who

[00:17:40] this actually hurt the meaning you know meaning they had to look for a job and they're great

[00:17:45] people though many have found or well quickly find but that that was the one that more hurts

[00:17:51] because it's kind of like the practical thing the yes and of course it would be nicer it had gone on

[00:17:58] you kind of see this interesting legacy though which is that dmp's morphed into like cdp's

[00:18:04] so you know there were aspects of that that you know that Oracle still has which is you

[00:18:13] know technology that isn't a data marketplace that that took different forms so I'll say that but

[00:18:20] then the whole industry started growing for cdp's and now they've grown into you know even different

[00:18:29] gerions of a possible cdp's and that kind of thing that's an in clean rooms which is

[00:18:36] clean really just yeah it really just another angle and so in that sense you kind of feel part

[00:18:42] of how this this continued and you look at the people a bunch of these people started new companies

[00:18:50] and some of those new companies have already either succeeded or been acquired or grown and

[00:18:56] and you kind of feel part of all that and it's nice so yeah there was a downside here

[00:19:05] that's impacted the people and the loss of the brand name being out there but it's really on how

[00:19:12] the industry and the people evolve that that I tend to focus on that makes me happier

[00:19:17] and I know that double verify and I S have hired a bunch of people a former remote people

[00:19:23] in particular so that's been nice to hear on their earnings calls yeah that's right and you know

[00:19:30] over time a bunch of blue cires made it all sorts of places you know into a goal into double

[00:19:37] verify and to live ramp into you know T mobile advertising into all these different places

[00:19:45] so one last Oracle E thing and thank you for indulging me it's it's a doorky question

[00:19:52] guess the year of the first time that your name appeared in an ad exchange or article

[00:19:59] oh god I guess it would be in the very beginning because we at blue kai started

[00:20:09] talking to an exchange or really early on because you guys were so

[00:20:13] in so in the inside of our industry really understood everything it just stood out to us from day one

[00:20:20] well I'll give you the answer if you have to go guess no no tell me

[00:20:25] it was September 13 2008 16 almost exactly 16 years ago and the headline was blue kai

[00:20:33] enters with new advertising exchange and it's basically a summary of a scene at story about the launch

[00:20:40] and it mentions you and reading that story it feels like another lifetime this industry was just

[00:20:48] so different then that's right yep I was yeah 2008 is it absolutely that was fun time

[00:20:56] could you have envisioned though so September 13 2008 roughly six years later that you'd sell

[00:21:02] to Oracle like was that something that was that felt like a possibility definitely not Oracle

[00:21:07] yeah because Oracle was not really part of the ecosystem in the sense and it was surprising actually

[00:21:11] and even like the first time they approached us to discuss an acquisition I was surprising I just

[00:21:19] didn't have Oracle in mind as someone until they started articulating their needs for the marketing

[00:21:24] stack and for some weird reason I never could explain it we had just hit profitability

[00:21:31] and within two weeks three public companies came after us till kawaras it's just like a

[00:21:40] thing of beauty that was unplanned because obviously if you go through an acquisition you want

[00:21:45] multiple multiple people interested so yeah that was a surprising outcome

[00:21:51] well now we're going to fast forward to October 2023 which is the public launch of Rembrandt

[00:21:59] but first we're going to take a quick break so stick with us.

[00:22:15] Hello I'm Sarah Slues in the second of editor of ad exchange her and I have with me today

[00:22:20] Travis Reedelhooper executive vice president of Remboro welcome Travis.

[00:22:25] Thank you for having me Sarah. So Travis what differentiates Remboro from other audience providers?

[00:22:34] We founded Remboro on three principles transparency privacy and reach

[00:22:39] allow me to go through them quickly first transparency we found transparency to be rare when looking at

[00:22:46] other third party audience providers you can see the CPM and the size but that was about all

[00:22:53] digital advertising shouldn't be a black box we built an app with the directory of all of our

[00:22:59] audiences so users can see other important metrics like how the audience size has changed over time

[00:23:05] and how fresh the data is anyone can send up for our app for free and start learning more about

[00:23:11] the audiences they're using. Second privacy we built our audience graph using 100% consent to data

[00:23:18] we also have a robust opt-out mechanism to update our audiences as users with drop consent

[00:23:24] from an app or specific identifier we believe this attention to privacy and consent puts us in a

[00:23:30] great position for longevity in an ever evolving regulatory landscape. Lastly reach we know how important

[00:23:39] audience scale is for advertisers this is why we have adopted alternative identifiers like

[00:23:46] UID 2.0 and ramp ID in order for our audiences to reach as many people as possible on as many

[00:23:53] different platforms as possible. So much attention has been given to first party data are third

[00:24:01] audiences still important. We agree for as party data is a vital part of any advertising strategy

[00:24:07] however we know that it isn't as helpful when it comes to generating awareness and consideration

[00:24:13] amongst new potential customers. Third party data in our audiences at rainbow are a great way

[00:24:19] to reach qualified new customers one of our most common use cases are for conquressing campaigns

[00:24:25] that is where a brand is able to reach consumers that shop at a competitor's store.

[00:24:33] And now that Chrome isn't planning to ditch third party cookies does the fact that rainbow

[00:24:37] barrels audiences are cookie less still batter? From day one our audiences have never been built using cookies.

[00:24:45] The biggest reason for that is accuracy. We have put an unbelievable amount of time and effort

[00:24:51] developing our methodologies in order to provide our clients with accurate audiences.

[00:24:56] In the third party audience marketplace there is a lot of incentive for providers to loosen

[00:25:01] their methodology in order to achieve more scale and look better than their competitors.

[00:25:07] Rainbow Rale is different. Rainbow Rale is dedicated to putting accuracy first in order to ensure

[00:25:12] our clients can maximize performance. Well thank you Travis and thank you to Rainbow Rale for

[00:25:19] supporting our podcast. Okay we're back and yeah I mean congratulations by the way because just last

[00:25:43] week Rembrandt, one best in show at the Attics Change Er awards and you also to come at trophy for

[00:25:51] best AI innovator. I think that's a new category for us. I think that's the first time we had it

[00:25:55] and these are some big hefty gold trophies. They are inspired up purposely by the look and feel of

[00:26:02] an Academy Award and I do hope you'll display your hardware somewhere other than the bathroom

[00:26:09] because I say that because there's this I Graham Norton clip from a few years ago where Kate

[00:26:13] winslet says she keeps her Oscar in the bathroom because she knows people like to hold it in front

[00:26:19] of the mirror and pretend they're giving a thank you speech but they're like embarrassed so they need

[00:26:23] to close the door. But yeah so congratulations. Thank you by the way that was really quite

[00:26:31] exciting and I don't know which one we were more excited about because the AI category is exactly

[00:26:37] what we want. We want that this category to grow and be recognized and understood and so we're honored

[00:26:41] about that and then and then best in show was was like awesome so yes we will display them probably.

[00:26:48] I wish that you'd been able to say your speech in front of the crowd but well pretend like this was

[00:26:54] that and yes what is Rembrandt? I'm a programmatic product placement platform. I really like that

[00:27:00] but I want to go a layered deeper. Like what is it exactly for our listeners that might not be familiar

[00:27:07] with it yet? At the end of the day we're trying to build sustainable advertising because every

[00:27:12] ad exec I talk to when they go home they spend money on things like Amazon Prime and Netflix and

[00:27:19] when they get a chance to skip ads they skip home they basically avoid ads they spend their

[00:27:25] allocating funds to drive inter up to vads in other people's experiences but when they can they

[00:27:31] do everything they can to avoid seeing the ads and they're not alone consumers are doing that too.

[00:27:36] So if we want a long-term sustainable model the current model is like let's add more ads into the

[00:27:43] ad load so that if you're forced to not have an experience with ads in it you're suffering through

[00:27:50] several minutes more than you want to and as audience you know diminishes from linear TV there's

[00:27:58] more pressure for you to add more ads and it's just a not sustainable way to build this and so our

[00:28:06] whole model here is just to say hey look we're consumers too and we run away from ads why don't we

[00:28:12] build a future that is more sustainable where instead of interrupting the experience people really love

[00:28:18] what you should do is put the brand into the experience they they like non-interruptively

[00:28:25] and that is much more sustainable and by the way it gets noticed by the consumers it's

[00:28:29] appreciated by the consumers get attention for the brand it gets money for the content producer

[00:28:33] it's just not been technically doable until now so we think this is going to be a much more

[00:28:41] sustainable long-term future for advertising. And it is the intersection of a few different trends

[00:28:47] that you touched on. I'm people getting fed up with interruptive advertising which has been

[00:28:52] true for a long time but the rise of creator content especially on YouTube and AI so it feels like

[00:28:59] the right moment I guess. Absolutely and this is the first moment we could do it because

[00:29:05] if you look at product placement how is it evolved in the past if you're doing a movie two years

[00:29:09] before the script before the movie goes live you negotiate to get your product in the script

[00:29:14] or if you're doing a creator video this like this four to six weeks of back and fourth product is

[00:29:19] shipped you negotiate the script you do the shoot you might have to do a re-shoot you have to sign

[00:29:25] contracts all this can be done digitally without shipping product it could be done post production

[00:29:32] it could be done very quickly that's what changed you took a process that was you still

[00:29:40] big industry multi-billions of dollars but incredibly slow and only applied to a certain

[00:29:45] percentage of videos and by bringing AI to the table you can add a virtual product that looks

[00:29:50] like it was filmed in the original you can do it at the speed of compute you can give optionality

[00:29:54] to the person doing it you can eventually target it so the same you know item in a catalog and

[00:30:00] a video catalog could be you know showing you know a Pepsi in New York and a Perry A in Paris

[00:30:06] like like the flexibility here is amazing and AI has made that possible well make it a little

[00:30:13] more real for me say I'm on the mid-sized creator and I have an established audience maybe not

[00:30:19] massive but it is the kind of audience a brand would want to tap into and there's a shampoo brand

[00:30:25] or a soda brand that wants to work with me like what happens next where does Rembrandt come in

[00:30:31] that scenario yeah I mean so for example we we worked with this particular creator called

[00:30:37] Alexander but as she's like a chest stream or well known you know wonderful person and she

[00:30:43] has a following and we actually had a shampoo brand that that came in and basically looked at

[00:30:52] you know the thousands of creators in our network we recommended a subset that matched the audience

[00:30:57] requirements of you know they were looking at you know females are looking to certain age target

[00:31:03] and geographic target and Alexander boat has matched that and they you know they basically accepted

[00:31:10] that as one of the target creators within this much bigger list and so Alexander comes into our platform

[00:31:18] sees eligibility and basically says great let's put in the the virtual shampoo in my background

[00:31:24] and has done that many times across many products after they you know in the middle of their

[00:31:31] editing or near the very end they can log into our platform AI studio and they literally take

[00:31:36] the bottle of shampoo off the virtual shelf and they find a place in the video they I tell some

[00:31:42] eligible parts of the video and they actually place it themselves and then they publish it to

[00:31:47] YouTube and we collect the number of impressions that were shown for that video and that's how they

[00:31:52] see the emphasis on how do you make sure let's talk a little bit about the technology

[00:31:59] how do you make sure the thing so the shampoo bottle or the soda can or the bag of chips or

[00:32:04] whatever the item is that it looks good in the video and not weirdly tacked on like it should

[00:32:10] actually be there that makes sense that it's there in the video because you have to account for

[00:32:15] angle and light and movement and the reflectivity of surface it is very complicated.

[00:32:21] It's very complicated so let's talk about like that this is such the heart of everything

[00:32:26] let's spend a little time here. So first of all if you just understand how the I see

[00:32:32] it's it's it's very important because that's what you're going to mimic.

[00:32:36] What happens is two two dimensional images on printed in the back of your retina

[00:32:41] so your eyes are actually seeing 2D but it's your brain that sees three dimensions and it's

[00:32:50] dimensional images and look into them and understand you know an ocean of depth what's the

[00:32:57] scene look like you know where are the planes what's the lighting of the scene.

[00:33:03] The motion in the scene the the reflectivity in the scene the brain is able to capture and

[00:33:09] understand all of these things and synthesize an image it's even interesting because this happens

[00:33:15] like discreetly people guess somewhere between 25 and 50 frames per second it's not continuous

[00:33:23] so your brain gives you the illusion of continuity in terms of the way it process this amazing

[00:33:29] with the brain does. So what we have to do technically when you see a video which is essentially

[00:33:35] a two-dimensional asset is essentially try to reconstruct the three-dimensional reality represented

[00:33:41] in that two dimensional image. This is not like generative that that creates videos at the pixel up

[00:33:47] and comes up with an image and then you know string together some images this is

[00:33:52] understanding three-dimensional reality in such a way that if you have to alter it

[00:33:56] you have a map of the lighting at every pixel point in that image so what's the lighting look like

[00:34:03] because that's going to tell you how much lighting is going to apply to this new object you're

[00:34:07] you have to understand segmentation so you can handle occlusion so there's someone moves or hands it

[00:34:11] doesn't go straight through the shampoo bottle. You have to understand the material reflectivity of

[00:34:17] the surfaces so you can put a shadow that that reflects carefully and that's easy if the camera

[00:34:27] is fixed if the camera is moving like you get in professional content it's way harder

[00:34:32] and so this is the kind of stuff that you do with the AI to make it look like the bottle was

[00:34:38] there and you can't actually tell that it was virtual and what we find is that we animate our

[00:34:45] products on purpose because we want to get more attention and that's when you see the comments

[00:34:52] because people were like whoa I didn't realize that was virtual and so that's kind of how we guide

[00:34:58] how we know of doing a good job or a bad job to judge you know as the animation sensible how

[00:35:04] are they reacting to it what are they saying and the consumer comments are like they're really cool

[00:35:10] like I can share some of you who want but I think that's an important guide that we have

[00:35:16] from from all this because if you have consumer comments you have this asset you don't usually

[00:35:23] have on ads so for example one of the comments says I think it's noticeable but subtle enough not

[00:35:29] to be annoying I like this type of ad as it is less disruptive to content I thought it was very

[00:35:34] clever product placement it's very unique I like how the brand was seen and not heard but great

[00:35:39] brands don't have to say their name it was a new and way cool of implementing the ad I think

[00:35:45] this is smart way for all removed the name of the brand to say them to get the word out about

[00:35:49] products you know it was on and on or you know I'm really craving you know and if it was a drink

[00:35:55] the name of the drink and so on and so forth those are kind of comments consumer say that guide

[00:36:01] us to did we do to a good job is it right you know there's one case where I think we overanimated

[00:36:08] the product where it was a big product I didn't need to be moving as much as it did and that's what

[00:36:13] you expect when you get these new mediums you have to learn to get it right well that's I was actually

[00:36:19] gonna ask about that because you can make objects fly in and out of frame maybe fly in from

[00:36:25] the side and then settle on a table or something which you're purposely doing to try and

[00:36:28] call attention to it but like do people want bags of flame and hot cheetos or whatever flying

[00:36:34] into frame right again I think my opinion on this really doesn't matter what matters is looking

[00:36:42] at the data from the consumers and so what we did is we actually put in our platform below

[00:36:48] linked for every advertiser all the data I'll what customers are saying

[00:36:53] because we think that if you have that kind of very clear transparency they're going to basically say oh

[00:37:00] so in general what will do is we'll do multiple creative units that go in we'll do one that's

[00:37:04] unanimated we'll do the animation we'll do you know poster with a 3D pop out we'll do a 3D object

[00:37:11] and as the campaign goes if we see comments that tell us you know one unit is fair and the other

[00:37:17] will stop doing that unit so really date a guide this my opinion doesn't matter now I'll tell you my

[00:37:23] opinion is that we're gonna make these creatives and some of them are going to be

[00:37:29] to over the top and we will learn very quickly where is the line that gets attention but isn't

[00:37:35] annoying and that's exactly what we're doing with the data from consumers so luckily you know

[00:37:41] me being the CEO of a opinion it really doesn't matter its customers opinion the matters

[00:37:45] fair enough uh to the creators that you've been working with so far today stop using pre roll and

[00:37:52] mid roll all together I mean those are you know far more interactive um I'd rather see flying

[00:37:59] cheetos I think than then pre roll but is that something that you're seeing your creators do or

[00:38:06] did they do both still because you monetize where you can yeah so what we see with this is that largely

[00:38:13] our creators have not yet start turning it off but we're starting to be a monetization

[00:38:19] engine that matters so for instance one of our you know mid-sized creators made $200,000 off

[00:38:25] of another one um posted a single video made $49,000 off the single video just starting to matter

[00:38:30] them so they could get to the zone where they would do less um of other forms so that's a good

[00:38:37] now here's the surprising thing that we discovered we discovered that you know most ads on on YouTube

[00:38:44] let's say 30 second ad on average after 10 seconds 50% population is not there and so um we found

[00:38:51] this really curious result is that if you show an interactive ad to an audience member who's seen

[00:38:57] our you know virtual product placement sit in that video for several minutes when they see the ad

[00:39:05] after that they skip it less they skip it about 50% less meaning they're they're mentally

[00:39:12] primed to be willing to listen about that product because they saw that product in an environment

[00:39:17] from a trusted creator so it's just a it's just a very surprising result and I think that makes

[00:39:24] us more friendly to the platforms because we make their ads perform better that's interesting I hadn't

[00:39:31] thought of these things working in tandem it does make sense um i'm going to stick with my flying

[00:39:36] dos imagery because I think it's funny how do you measure the impact of something like this how do

[00:39:41] you measure the value of flying cheetos in the background of a video podcast for four ways um and

[00:39:51] we're all different the first one is look at the comments below it how are people reacting to it

[00:39:55] and how many people are liking those reactions so it's just a very rich form of feedback that's

[00:40:02] pretty instant meaning it's in the comments below the videos and the videos get most of the

[00:40:06] view in the first few days so so that's number one number two is a lot of our brands who can't

[00:40:10] throw studies and what we've seen with the can't throw studies is a very large lift and unated brand

[00:40:15] awareness and lift in other areas like you know favorability and persistent and so on so can't

[00:40:21] throw studies are like I'd say the most common third party a form of data um the data below

[00:40:27] they add from the consumers is available every video can't throw studies you do at the campaign level

[00:40:32] and then the third thing is actually measuring the skipperates of ads from the advertiser

[00:40:37] to the audience that saw that's another kind of signal that we found is useful

[00:40:42] and um the fourth one which is much more rare and something I'd like to see a lot more of

[00:40:47] is the ability to do sales lift studies to see okay like are we actually moving widgets in supermarkets

[00:40:53] or in other places? Do you partner with DSPs? How do you make it as accessible as possible

[00:40:59] to do a virtual product placement by which is still new to people I think? We have not yet

[00:41:06] partnered with DSPs that isn't what we want to do for next year because what we want to

[00:41:10] move into next year is something that's really, really cool which is um CTV with programmatic

[00:41:16] targetability so the the the the biggest innovation that was missing that would make CTV possible

[00:41:23] is the ability to do this photo realistically without VFX in a moving camera situation and that's

[00:41:29] what we built. We now are able to allow AI to place that can and as the cameras like jiggling and

[00:41:36] shifting the can is still sticking to the table and not sinking into it or floating above it

[00:41:43] and now we can do that so now that you can handle professional content without having all

[00:41:48] cost to go to VFX who takes too long to actually do this stuff we could do it in the speedy

[00:41:52] compute. Now that we have that one of the beauties of CTV that you don't have with YouTube and

[00:41:59] and TikTok is that you can use server side add insertion um that's technology that exists today

[00:42:05] in other words when you decide which 30 second slot to input inside of a piece of content it's

[00:42:11] the server side add insertion that's making that possible that same plumbing makes it possible for

[00:42:16] us to not just wait for the interruption to decide on what peach content show but before the

[00:42:21] interruption in the content itself you can show a piece of content with a Pepsi and it or a piece

[00:42:26] of content in in New York where another piece of content is viewed in Paris and you show the

[00:42:30] periay so um that is the realm of where programmatic and DSP's come in and and that's where we're

[00:42:38] putting some effort now and it's all really cool stuff but I want to zoom out a bit like as we near

[00:42:47] the end of our episode here and talk about what you might think of as the other side of AI because

[00:42:52] Rembrandt is helping creators monetize their videos and like that's that's awesome and then on

[00:42:57] the flip side this is also the kind of technology that could be used to mess with people's

[00:43:03] perception of reality in a subtle way like there's always a concern about flip sides and

[00:43:08] particularly during a presidential election year so it's like pretty easy to generate fake content

[00:43:15] it doesn't even have to be over the top to be convincing something virtually placed in the background

[00:43:20] could signal an affiliation for example a support for a cause or something very negative so

[00:43:26] how are you thinking about that or are you worried about that and how do you protect against it

[00:43:31] just the misuse of your own technology? This is huge what you're talking about is huge and by the way

[00:43:37] the next couple months it's gonna get terrible because if you think about the last watching

[00:43:41] what we did is we had the ability to take a piece of content that was huge and generated that was fake

[00:43:47] and use targeting on the social platforms to get it in front of people and the social platforms

[00:43:53] just you know love outrage so they would take this fake thing that generated outlayage and got

[00:43:58] a lot of attention to us I was last said election cycle oh what's much worse in this election cycle

[00:44:03] is now we can programmatically design a different piece of outrage to tailor the the the

[00:44:11] the sensibilities of each subgroup and and we can scalable create that content and we could make it

[00:44:20] in the form of audio and and video so whatever problem we had four years ago it's 10x now

[00:44:26] in terms of its danger so this is near and dear and my heart and hilarious piece of the history

[00:44:32] of how Rembrandt got created you know laugh at this I originally started building tech that was

[00:44:39] it gonna enable us to know the difference between something real and something fake my whole thesis

[00:44:45] was that from now on you were gonna you know no stream was going to be a pure stream it was always

[00:44:51] going to be augmented and altered by a high so let's figure out technology that let's say there's

[00:44:56] you know benign alterations like for example you know I do a podcast in English and I want to use

[00:45:02] a i to translate that and all the other languages in my voice and i want that as a content creator

[00:45:09] or you know the case of what Rembrandt does today is you know I want to put a product in

[00:45:14] in there and I'm allowing it and I'm actually the one actually picking up the the bottle off the shelf

[00:45:19] and putting it in myself and so these are like you know benvelin or benign uses of AI but

[00:45:24] they're um how do you know the real ones from the fake ones so i started you know looking at building

[00:45:30] the technology and actually did build um technology that would allow you to do this and then

[00:45:36] it turns out you know there's another organization called the C2PA which is the coalition for content

[00:45:42] providence and authenticity they're really dive into kind of the kind of standards that should

[00:45:48] be open source and adopted by by leaders and it is by the way it's adopted by a lot of folks

[00:45:54] then it's going to start to let us tame this world and be able to have something equivalent to a

[00:46:00] watermark or a nutrition label where you can look at any video and understand the alterations

[00:46:06] and what was the chain of alteration and was it done by the original content owner not so um that's

[00:46:13] originally the technology started looking out but I came to the conclusion I was building to

[00:46:16] all gee that this was better open source and not for for profit and it was better part of a coalition

[00:46:21] and I started looking for okay let's look at the the benign uses of augmentation of videos

[00:46:27] that's really going to be a big industry and um really settled on you know virtual product

[00:46:33] placement so it was part of my journey yeah it's an interesting origin story and it ties right

[00:46:39] into your feelings about open source and patents yeah it does and how do we make this whole

[00:46:45] thing sustainable from from the beginning so I'm going to bring us home with an anecdote and a

[00:46:53] question it's kind of a long anecdote but uh we we talked a lot about blue kai during the first half

[00:46:59] we didn't talk about voiciel um that's pronouncing it correctly right voiciel yeah okay

[00:47:05] wasn't sure because I've actually never heard it set out loud but that's another company that you

[00:47:09] founded later in 2017 sold it to Cisco in 2019 an enterprise voice assistant so you are a serial entrepreneur

[00:47:17] pretty good track record for selling companies late last year it was November I was with Ryan Joe

[00:47:24] this is back when he was at business insider and now he's editor and chief of ad leak

[00:47:29] I hope he remembers the little people and he and I were at a meta drinks get together thing

[00:47:34] I think it was a holiday party I actually don't remember and I also don't remember how Rembrandt came

[00:47:39] up but it did for some reason and Ryan said something like I wonder how long it'll take Omar to sell

[00:47:46] and you and I had only met once before I didn't really know you very well but I did have your email

[00:47:51] address from that meeting so Ryan and I decided to write you an email with the subject line our

[00:47:57] prediction and this is what we wrote like hi Omar this is Allison and Ryan from ad exchange

[00:48:03] your and business insider today we made a prediction that Rembrandt will be acquired by either Amazon

[00:48:08] or TikTok within two years we're sending this email to plant the flag in case it actually happens

[00:48:14] we're not drunk just in a goofy mood speaking of drinks though if a deal does transpire as

[00:48:20] predicted we'd like to take you out for a drink but you're paying all the best and then you go back

[00:48:27] you're like hi Allison and Ryan love this email made me laugh I wasn't sure how to respond

[00:48:32] I'm having too much fun to think about exits yet I'm glad to know that others also see the value

[00:48:38] so it's been many months since that exchange yeah I mean does does our prediction have a chance

[00:48:46] of coming true we have a better year you know what I'll tell you the interesting about these

[00:48:51] predictions is they're usually under estimate the long-term impact of it but they usually get the

[00:49:04] so what I mean to say is that I don't know if two years is the right prediction

[00:49:12] I'm certainly not building it to flip it because I'm just having fun and sort of the people in the

[00:49:16] company but I do think that this will be strategic to a lot of different players as as time rolls

[00:49:23] forward and we could really prove that there's a significant volume that we'd be done on this the

[00:49:28] other thing that I would say is that we're trying to append the way the ecosystem works so like if

[00:49:33] you look at the ecosystem works today as you create content a separate platform is where you

[00:49:37] go distribute it and then these this other stack called the add tech stack is where you actually

[00:49:42] monetize it what we're doing is we're shifting the power into the content creation stage

[00:49:47] so while you're literally making your video and editing in Adobe Premiere and FileCupro or

[00:49:52] all these different editorial tools you literally can you know create this virtual object put it in

[00:49:57] and now this one you've locked in monetization before you ever hit distribution and so that shifts

[00:50:02] power in a 250-billion dollar industry that's got to be interesting for a lot of players and so

[00:50:10] so in short I don't know if two years right I don't know whether we're a whole IPO or get bought

[00:50:14] we're just having fun but I do know this will be relevant to a lot of people

[00:50:19] more importantly when whatever happens are you gonna buy us a drink?

[00:50:24] No yeah for sure I know yep yep yep yep it's not on the records for so absolutely and I

[00:50:31] didn't enjoy that. This episode was sponsored by Rainbarrel a new audience graph that helps

[00:50:43] advertisers reach their best fit customers in today's privacy conscious world learn more about

[00:50:49] Rainbarrel or sign up for the app at rbarrel.com that's rbarrl.com you can also take their

[00:50:57] answers for a test drive on the trade desk dv360 stack it up Samsung ads and beyond

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